Shipping policy

ChronoCraft Shipping Policy

Last Updated: September 16, 2026

At ChronoCraft, we are committed to getting your order to you safely and reliably. Please review our shipping information below before placing your order.

📦 Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Please note that orders may occasionally require additional processing time due to high demand, holidays, or supplier delays.

🚚 Shipping Times

Estimated delivery times are:

  • Standard Shipping: 7–20 business days

  • Express Shipping: 5–12 business days, where available

Delivery times are estimates and are not guaranteed. International shipments may take longer due to customs processing, local postal services, or unforeseen transportation delays.

🌍 International Shipping

ChronoCraft ships to selected countries worldwide.

Customers are responsible for providing a complete and accurate shipping address. ChronoCraft is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

💰 Shipping Costs

Shipping costs are calculated and displayed at checkout based on your destination and the shipping option available for your order.

Promotional free-shipping offers may be available from time to time and will be clearly stated on our website.

🔎 Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Tracking updates may take several days to appear after an order has been shipped.

🛃 Customs & Import Fees

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable customs charges are the responsibility of the customer. ChronoCraft does not control these charges and cannot guarantee whether or when they will be applied.

⏳ Shipping Delays

While we work with our suppliers and shipping partners to deliver orders within the estimated timeframe, ChronoCraft cannot be held responsible for delays caused by circumstances outside our control, including:

  • Customs inspections

  • Weather conditions

  • Transportation disruptions

  • Postal service delays

  • Holidays

  • Incorrect shipping information

  • Unexpected carrier or supplier delays

If your order has not arrived after the estimated delivery window, please contact us so we can help investigate the shipment.

📭 Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact ChronoCraft as soon as possible with your order number and relevant photos or tracking information.

We will work with the shipping carrier and/or supplier to investigate the issue and determine the appropriate resolution.

📧 Contact Us

For questions about shipping or your order, please contact our customer support team through the contact information provided on the ChronoCraft website.

ChronoCraft — Timeless Style. Delivered.